Privacy Policy – Your Data, Our Responsibility
Privacy Policy – Your Data, Our Responsibility
Privacy Policy
Last Updated: October 31, 2025
Being handmade, CraftCoup Handicrafts products may vary slightly from the original specifications or images.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide you with a smooth and personalized shopping experience. The information we collect includes:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through our payment partners)
b. Non-Personal Information
- Browser type and version
- Device information
- IP address and location (approximate)
- Pages visited and time spent on the website
- Cookies and similar technologies
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders
- To communicate order updates, delivery information, or customer support responses
- To improve our products, website experience, and customer service
- To send promotional emails and offers (only if you have opted in)
- To detect and prevent fraudulent or unauthorized activity
3. Sharing of Information
- Payment gateways for secure transaction processing
- Delivery partners to ensure timely shipping of your orders
- Service providers assisting with website hosting, analytics, and marketingAll third-party partners are bound by strict confidentiality agreements and data protection obligations.
4. Data Security
5. Cookies
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete data
- Withdraw consent for marketing communications at any time
- Request deletion of your account and personal data (subject to legal and transactional requirements)
To exercise these rights, please email us at support@craftcoup.in.
7. Email Communication
8. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. Please review their privacy policies before sharing any information.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with the revised date.
10. Contact Us
If you have any questions, concerns, or feedback about this Privacy Policy, please contact us:
