Terms and Conditions

Last Updated: October 31, 2025

Welcome to CraftCoup Handicrafts . These Terms and Conditions govern your use of our website www.craftcoup.in and your purchase of products from our online store.

By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully before placing an order.

1. General Information

• CraftCoup Handicrafts operates as an online handicrafts store offering handmade products sourced from artisans across India.
• By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
• We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will take effect immediately upon posting on this page.

2. Products and Descriptions

• All products displayed on our website are handcrafted, and slight variations in color, design, or finish may occur.
• We make every effort to ensure that all product descriptions and images are accurate. However, minor differences due to screen settings or lighting conditions are not considered defects.
• Prices and availability are subject to change without prior notice.

3. Orders and Payments

• When you place an order, you agree to provide accurate and complete information for billing, shipping, and contact details.
• Orders are confirmed only after successful payment and verification.
• We reserve the right to refuse or cancel any order due to payment issues, stock unavailability, or suspected fraudulent activity.
• All prices are displayed in Indian Rupees (INR) and include applicable taxes unless mentioned otherwise.

4. Shipping and Delivery

• We strive to process and deliver all orders promptly. Shipping timelines are provided in our Shipping Policy.
• Delivery times may vary depending on your location, courier delays, or other unforeseen factors beyond our control.

5. Returns, Refunds, and Cancellations

• Returns and refunds are handled as per our Return & Refund Policy.
• Orders can be cancelled within 24 hours of placing them, provided they haven’t been shipped.

6. Intellectual Property

• All website content — including text, images, graphics, logos, designs, and layout — is the intellectual property of CraftCoup Handicrafts and is protected under applicable copyright and trademark laws.
• You may not copy, modify, distribute, reproduce, or use any part of our website content for commercial purposes without prior written consent.

7. User Responsibilities

By using our website, you agree that you will not:

• Use the site for unlawful purposes or to violate any regulations.
• Attempt to gain unauthorized access to our systems or data.
• Post misleading, offensive, or harmful content through reviews or contact forms.

8. Limitation of Liability

• While we take every precaution to ensure product quality and secure transactions, CraftCoup Handicrafts shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
• Our liability is limited strictly to the value of the product purchased.

9. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of those external websites. Please review their terms before engaging with them.

10. Privacy

Your personal data and browsing information are handled in accordance with our Privacy Policy. By using our website, you consent to such processing and warrant that all data you provide is accurate.

11. Governing Law and Jurisdiction

12. Contact Us

For any questions, feedback, or clarification regarding these Terms and Conditions, please contact: